Out of Town Patients

Out of Town Patients

We know that deciding on plastic surgery and then travelling for it can be a big deal. But more and more people are choosing to travel for their procedures to find the perfect surgeon. 

At Kanata Plastic and Cosmetic Surgery in Ottawa, we pride ourselves on offering world-class surgical care to people from all over Canada and beyond. Our team of experienced surgeons led by Dr. James Lacey and Dr. Mehrad Jaberi, along with our compassionate staff is dedicated to providing you with personalized, high-quality care.

In this guide, we’ll walk you through everything you need to know as an out-of-town patient. Whether you’re coming from the next province or a different country, we’re here to make your experience as smooth and comfortable as possible.

Initial Consultation Process

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Virtual Consultation Options

To accommodate our out-of-town patients, we offer convenient virtual consultations. These online sessions allow you to discuss your goals, medical history, and any concerns directly with our plastic surgeons from the comfort of your home. Through secure video conferencing, we can assess your needs, recommend the best treatment options, and help you make informed decisions about your surgery.

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Medical History and Preoperative Requirements

Before your consultation, you’ll be asked to provide a detailed medical history, including any previous surgeries, medications, and relevant health conditions. This information is crucial for our team to create a safe and effective treatment plan for you. We may also request specific medical tests or evaluations to ensure you’re a good candidate for surgery.

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Communication Channels

Throughout the consultation process, we’re here to answer all your questions and guide you through every step. You can reach us via email, phone, or video calls, whichever is most convenient for you.

Planning Your Visit

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Travel Arrangements (Airports, Transportation Options)

Ottawa is well-connected by air and ground transportation, making it accessible for patients travelling from out of town. The nearest major airport is Ottawa International Airport (YOW), located just a half-hour drive from our clinic.

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Accommodation Recommendations (Hotels, Extended Stays)

We want you to feel at home, so we’ve teamed up with some great hotels and places to stay. They offer special deals for our patients and have everything you need, like quiet rooms and room service. We can suggest some places based on what you’re looking for.

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Local Amenities and Attractions

Ottawa is a beautiful city with plenty to explore while you’re here. Whether you’re interested in museums, parks, shopping, or dining, there are numerous activities to enjoy during your stay. Parliament Hill National Gallery of Canada and Canadian Museum of Nature Canadian War Museum Notre-Dame Basilica of Montreal Royal Canadian Mint Rideau Centre Rideau Canal—a UNESCO World Heritage Site. Plus, we’ll provide you with additional recommendations based on your interests and recovery needs.

Pre-Surgery Preparation

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Preoperative Instructions

In the weeks leading up to your surgery, you’ll receive detailed preoperative instructions from our team. These guidelines will include dietary restrictions, medications to avoid, and lifestyle adjustments. Following these steps will help your surgery go smoothly and make your recovery easier.

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Required Medical Tests and Documentation

Depending on the type of procedure you’re undergoing, you may need to complete certain medical tests before your surgery. These could include blood tests, imaging studies, or other evaluations to assess your health. We’ll inform you of any specific tests required and help you coordinate these appointments, either locally or in your home city, so everything is in order when you arrive in Ottawa.

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Packing Checklist for Your Stay

To make your visit as stress-free as possible, we provide a comprehensive packing checklist that includes everything you’ll need for your time in Ottawa. This list covers essentials such as loose-fitting clothing, comfortable footwear, slippers, a robe, and a neck pillow. Don’t forget to bring your travel documents and ID, prescription medications, and electronic devices with their chargers. We’ll also advise on what to bring for your recovery periods, such as compression garments or any specific medications so you’re fully prepared post-surgery.

Surgery Day

What to Expect on the Day of Surgery

On the day of your surgery, we’ll make sure you feel relaxed and ready. Our friendly team will welcome you to our modern facility and guide you through everything. You’ll get to chat with your surgeon one last time and ask any questions before the surgery begins.

Transportation to and from the Clinic

We recommend arranging reliable transportation to and from the clinic on the day of your surgery, as you won’t be able to drive yourself after the procedure. If you don’t have someone to assist you, we can help organize a car service or private transportation to get you back to your accommodation safely. For those staying nearby, some of our partner hotels offer shuttle services to and from the clinic.

Arrangements for a Companion or Caregiver

Having a companion or caregiver with you on the day of surgery can provide additional support and comfort. We encourage out-of-town patients to bring someone along to help with the immediate post-surgery care and to assist with basic tasks as you recover. If you're travelling alone and require assistance, we can help connect you with professional caregiving services in Ottawa that specialize in post-surgical care.

Postoperative Care

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Immediate Postoperative Care Instructions

After your surgery, our medical team will provide you with specific postoperative care instructions for a smooth and safe recovery. These guidelines will cover wound care, pain management, activity restrictions, and signs of complications to watch for. Our nurses will review these instructions with you before you leave the clinic, so you understand how to care for yourself during the initial recovery period.

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Follow-up Appointments and Virtual Check-ins

Regular follow-up appointments are crucial to monitor your healing process and address any concerns that may arise. For out-of-town patients, we offer flexible options, including in-person visits and virtual check-ins via video calls. These follow-ups will be scheduled based on your procedure and individual recovery needs. Our team will remain available to answer any questions and provide support throughout your recovery journey.

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Managing Recovery Away from Home

We know recovering in a new place can be tricky, but we’ll make it as easy as possible. We'll give you tips on resting comfortably, what to eat, and gentle activities to help you heal. We'll also tell you about nearby pharmacies and other things you might need.

Extended Stay Recommendations

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Depending on the complexity of your procedure, we may recommend that you stay in Ottawa for a certain period post-surgery to ensure proper healing and facilitate follow-up care. Typically, this period ranges from a few days to a couple of weeks. During this time, you’ll have access to our medical team for any necessary follow-up appointments or emergency consultations.

Travel Considerations After Surgery

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Guidelines for Air Travel Post-Surgery

Travelling after surgery requires careful planning. We typically advise waiting a specific period before flying, depending on your procedure and overall health. Our team will provide you with detailed guidelines on when it’s safe to travel, how to minimize risks such as blood clots, and what to do if you experience discomfort during your flight. We may also suggest specific precautions, such as wearing compression garments or staying hydrated.

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Handling Mobility Restrictions and Comfort During Travel

After surgery, you may experience limited mobility or discomfort that can make travel challenging. To ease this, we recommend planning for additional time at the airport, requesting assistance with baggage, and using wheelchair services if needed. Our team can offer advice on maintaining comfort during your journey, including how to position yourself while seated, managing any pain or swelling, and staying mobile during layovers to promote circulation.

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Emergency Contact Information

It’s important to have access to emergency contact information while travelling post-surgery. We’ll provide you with direct contact details for our clinic in case you need immediate advice or assistance. Additionally, we’ll equip you with the contact information for local emergency services and hospitals in Ottawa and your home city. This ensures that you’re prepared to handle any unexpected issues during your journey home.

If you’re ready to take the next step in your journey towards a new and improved you, contact us today to schedule your consultation or ask any questions you may have. We look forward to welcoming you to Ottawa and supporting you through every step of your surgical journey!